SERVICES
Control
Methodology-led managed oversight of your live AI service. Monthly structured scorecard drawn from your integrated tooling. Quarterly expert strategy session. Expand, Hold, or Stop decisions made on a clear evidential basis.
THE CHALLENGE
Go-live is not the finish line
Without continuous oversight, pilots drift, costs grow unattributed, and audit has no answers. Control is where AI generates compounding value — or compounding risk.
Quality drifts and nobody notices until a customer or auditor complains
Costs grow without attribution, accountability, or a business owner
Incidents have no defined response — evidence is scattered across systems
HOW WE DELIVER
Our Approach
Monthly
Structured scorecard assembled from your integrated tooling. Expert reviews exceptions and anomalies only — if nothing flags, a short written summary replaces the meeting.
Quarterly
Expert-led strategy session with your exec sponsor. Agenda pre-structured from KPI trends, policy drift, and tooling reassessment. Expand / Hold / Stop decided on evidence.
On incident
Alerts fire from your integrated monitoring. Evidence is assembled from your cloud logs and trace stack. Expert triages, contains, and runs post-incident review.
WHAT YOU GET
Deliverables
Every deliverable is pre-built, reusable, and handed over with the artefact — not just the idea. What follows is what lands on your desk, what's inside it, and the format it arrives in.
Monthly Structured Scorecard
Six KPIs delivered from your integrated tooling — control coverage, evidence, quality, economics, adoption, risk ops — with exception flags.
What's inside
- Six KPIs refreshed from telemetry
- Exception flags and drift signals
- Adoption and cost trends per use case
- Risk ops incidents log
Quarterly Strategy Session
90 minutes with your exec sponsor — agenda pre-structured from KPI trends, policy drift, and tooling reassessment. Expand / Hold / Stop decided.
What's inside
- Trend and KPI review
- Policy drift assessment
- Tooling reassessment (cost, drift, risk)
- Expand / Hold / Stop decision per use case
Quality & Cost Monitoring
Drift detection, budget enforcement, and policy breach flagging — continuous across every live service, with alerts that route to the right owner.
What's inside
- Drift detection with auto-alerts
- Budget enforcement tracking
- Policy breach flagging and escalation
- Scale / stop signal generation
Board-Ready Evidence Pack
Exportable quarterly pack with trace, policy decision, and cost metadata for every interaction — board, regulator, and audit ready.
What's inside
- Audit trail for every interaction
- Policy decision and approval history
- Cost attribution by BU and owner
- Incident records with response times
Expansion Playbook
When thresholds are met, use case #2 enters Qualify immediately. A new Activate is funded. Control scope widens — without rebuilding from scratch.
What's inside
- Scale thresholds and decision triggers
- Next use case intake workflow
- Funding path for Activate #2
- Cross-use-case learnings log
To first scorecard
KPIs reported monthly
Target control coverage
Evidence completeness
Your use case is live. Now prove its value.
Methodology-led oversight. Expert strategy. Compounding value across use cases.